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72-87 (bizhub C364e/C284e/C224e)

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Contents

JAM typeSD transport section
JAM code72-87
Detection timing<When FS-534+SD-511 is installed>
The center staple/fold stacker paper detect sensor (PS3) is not turned ON even after the set period of time has elapsed after the SD entrance sensor (PS1) is blocked by the paper.
Misfeed processing location-Front door
-Stacker unit
Relevant parts-SD entrance sensor (PS1)
-Center staple/fold stacker paper detect sensor (PS3)
-SD drive board (SDDB)
-FS control board (FSCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkSDDB J4-8 (ON)SD-511 4-B
3PS3 I/O check, sensor checkSDDB J7-12 (ON)SD-511 5-F
4Replace SDDB (Part# A3ERPP6J03)
5Replace FSCB (Part# A3EPPPBE01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.10.17 (Link to the Field Service Manual)

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