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JAM typeMisfeed at duplex transport section
JAM code93-10
JAM detection timingThe ADU paper passage sensor/2 (PS41) is not turned ON (unblocked) even after the set period of time has elapsed after the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) by the paper.
Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor/2 (PS41) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts-ADU transport motor (M5)
-ADU paper passage sensor/1 (PS40)
-ADU paper passage sensor/2 (PS41)
-MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS40 I/O check, sensor checkMFPB CN25E-10 (ON)18-C
3PS41 I/O check, sensor checkMFPB CN29E-3 (ON)19-C
4M5 operation checkMFPB CN25E-1 to 417 to 18-C
5MFPB F13E conduction check
6Replace MFPB. (Part# A7AHH0201D)

K.1.11.2 (Link to the Field Service Manual)

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