93-10 (bizhub 287/227)
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Contents
JAM type | Misfeed at duplex transport section | |
JAM code | 93-10 | |
JAM detection timing | The ADU paper passage sensor/2 (PS41) is not turned ON (unblocked) even after the set period of time has elapsed after the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) by the paper. | |
– | Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor/2 (PS41) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
– | Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
Misfeed processing location | Right door | |
Relevant parts | -ADU transport motor (M5) -ADU paper passage sensor/1 (PS40) -ADU paper passage sensor/2 (PS41) -MFP board (MFPB) |
Procedure
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | PS40 I/O check, sensor check | MFPB CN25E-10 (ON) | 18-C |
3 | PS41 I/O check, sensor check | MFPB CN29E-3 (ON) | 19-C |
4 | M5 operation check | MFPB CN25E-1 to 4 | 17 to 18-C |
5 | MFPB F13E conduction check | – | – |
6 | Replace MFPB. (Part# A7AHH0201D) | – | – |
- Link to the wiring diagram (bizhub 367/287/227)
K.1.11.2 (Link to the Field Service Manual)