99-01 (bizhub 287/227)
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Contents
JAM type | Controller JAM (paper size error) | |
JAM code | 99-01 | |
JAM detection timing | -As a result of a paper size error, the controller transmits a forced stop command to the printer engine and the printer engine is internally processing the size error. -As a result of a paper size error, the controller transmits a forced stop command to the printer engine; but the paper causing the size error cannot be fed out. | |
Misfeed processing location | – | |
Relevant parts | – |
Procedure
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | Open and close the front door of the main body. | – | – |
K.1.11.3 (Link to the Field Service Manual)