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93-10 (bizhub C750i)

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JAM typeMisfeed at duplex transport section
JAM code93-10
JAM detection timing93-10: The ADU paper passage sensor/2 (PS41) is not turned ON (blocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the ADU paper passage sensor/1 (PS40).
Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor/2 (PS41) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts-ADU transport motor/1 (M5)
-ADU transport motor/2 (M26)
-ADU paper passage sensor/1 (PS40)
-ADU paper passage sensor/2 (PS41)
-Expansion control board (EXCB)
-Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS40 I/O check, sensor checkBASEB CN22E-6 (ON)11-C
3PS41 I/O check, sensor checkEXCB CN13EX-9 (ON)16-X
4M5 load check
Check code: 85
Multi code: 1, 4, 5
BASEB CN18E-7 to 106-C
5M26 load check
Check code: 85
Multi code: 6, 9, 10
BASEB CN18E-11 to 146-C
6Replace EXCB. (Part# AA7NH00500)
7Replace BASEB. (Part# ACKNH02101)

(Link to the Field Service Manual)

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