93-10 (bizhub C750i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at duplex transport section | |
| JAM code | 93-10 | |
| JAM detection timing | 93-10: The ADU paper passage sensor/2 (PS41) is not turned ON (blocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the ADU paper passage sensor/1 (PS40). | |
| Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor/2 (PS41) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
| Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
| Misfeed processing location | Right door | |
| Relevant parts | -ADU transport motor/1 (M5) -ADU transport motor/2 (M26) -ADU paper passage sensor/1 (PS40) -ADU paper passage sensor/2 (PS41) -Expansion control board (EXCB) -Base board (BASEB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS40 I/O check, sensor check | BASEB CN22E-6 (ON) | 11-C |
| 3 | PS41 I/O check, sensor check | EXCB CN13EX-9 (ON) | 16-X |
| 4 | M5 load check Check code: 85 Multi code: 1, 4, 5 | BASEB CN18E-7 to 10 | 6-C |
| 5 | M26 load check Check code: 85 Multi code: 6, 9, 10 | BASEB CN18E-11 to 14 | 6-C |
| 6 | Replace EXCB. (Part# AA7NH00500) | – | – |
| 7 | Replace BASEB. (Part# ACKNH02101) | – | – |
