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93-10 (bizhub C759/C659)

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Contents

JAM typeMisfeed at duplex transport section
JAM code93-10
JAM detection timingThe ADU paper passage sensor/2 (PS48) is not turned ON (unblocked) even after the set period of time has elapsed after the ADU paper passage sensor/1 (PS47) turns ON (block) by the paper.
Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS47) is turned ON (blocked) or the ADU paper passage sensor/2 (PS48) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
When the main power switch is turned ON, residual paper detection starts between each sensor. Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS47) is turned from OFF (unblocked) to ON (blocked).
When the main power switch is turned ON, residual paper detection starts between each sensor. Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/2 (PS48) is turned from OFF (blocked) to ON (unblocked).
Misfeed processing locationDuplex door
Relevant parts-ADU transport motor/1 (M31)
-ADU transport motor/2 (M32)
-ADU paper passage sensor/1 (PS47)
-ADU paper passage sensor/2 (PS48)
-Paper feed/transport drive board (PFTDB)
-MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS47 I/O check, sensor checkPFTDB CN28-3 (ON)6-P
3PS48 I/O check, sensor checkPFTDB CN28-6 (ON)7-P
4M31 load check
-Check code: 85
-Multi code: 1, 2, 3, 4
PFTDB CN28-14 to 178-P
5M32 load check
-Check code: 85
-Multi code: 5, 6, 7, 8
PFTDB CN28-10 to 137-P
6PFTDB F10 conduction check
7Replace PFTDB. (Part# A795H00200)
8Replace MFPB. (Part# A8JEH02002)

L.1.11.2 (Link to the Field Service Manual)

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