99-09 (bizhub C287/C227)
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Contents
JAM type | Controller JAM (finisher not completing a job) | |
JAM code | 99-09 | |
JAM detection timing | A paper exit or paper finishing process inside the finisher is not completed.The finisher does not start during a reset procedure from the jam. | |
Misfeed processing location | – | |
Relevant parts | – |
Procedure
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | Open and close the front door of the main body. Or, open and close the front door of the finisher. | – | – |
K.1.11.10 (Link to the Field Service Manual)