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C0002 (bizhub C287/C227)
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Contents
| Trouble type | C0002: Paper feed communication error |
| Rank | C |
| Trouble detection condition | When the MFP board (MFPB) is receiving data, a communication error is detected. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -PC control board (PCCB) |
Procedure
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Correct or replace the harness connection between the main body and the paper feed cabinet if faulty.
- Rewrite the firmware.
- Replace PCCB. (PC-114/PC-214/PC-414) (PC-114 Part# A7VAH00100 / PC-214 Part# A7VAH00200 / PC-414 Part# A7VAH00300)
- MFPB PSW1E conduction check
- Replace MFPB. (Part# A797H02118)
K.3.7.1 (Link to the Field Service Manual)