C0002 (bizhub 958/808)

Contents

Trouble type	C0002: Paper feed communication error
Rank	C
Trouble detection condition	When the paper feed/transport drive board (PFTDB) is receiving data, a communication error is detected.
Trouble isolation	–
Relevant electrical parts	• Paper feed/transport drive board (PFTDB) • MFP board (MFPB)

 Procedure

1. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
2. Correct the harness connection between MFPB CN7E-PFTDB CN4 if faulty.
3. Rewrite the firmware.
4. PFTDB F3 conduction check
5. Replace PFTDB. (Part# A796H00200)
6. MFPB F2E conduction check
7. Replace MFPB. (Part# A796H02003)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.6.1 (Link to the Field Service Manual)