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C0104 (bizhub 958/808)
Contents
| Trouble type | C0104: Tray 3/4 feeder transportation motor’s failure to turn |
| Rank | B |
| Trouble detection condition | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Trouble isolation | Tray 3 /4 |
| Relevant electrical parts | • LCC transport motor (M25) • Paper feed/transport drive board (PFTDB) • MFP board (MFPB) |
Procedure
- Check the connector between M25-PFTDB CN13 for proper connection and correct as necessary.
- Check the connector of M25 for proper drive coupling and correct as necessary.
- M25 operation check
- Control signal: PFTDB CN13-1 to 7
- Location of electrical component: 11-X
- Replace M25. (Part# A796M10001)
- PFTDB F15 conduction check
- Replace PFTDB. (Part# A796H00200)
- Replace MFPB. (Part# A796H02003)
NOTICE
- Link to the wiring diagram (bizhub 958/808/758, bizhub PRO 958)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.6.2 (Link to the Field Service Manual)