C0107 (bizhub C360i/C300i/C250i)

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Trouble typeC0107: Tray 3/transfer LCT vertical transport motor turning at abnormal timing (When PC-116, PC-216, or PC-416 is installed)
RankB
Trouble detection condition•The control circuit detects motor failure to turn while the motor is turning.
• The control circuit detects motor turning while the motor remains stationary.
Trouble isolation
Relevant electrical parts<When PC-116 or PC-216 is installed>
•Tray 3 vertical transport motor (M112)
• PC control board (PCCB)

<When PC-416 is installed>
•Vertical transport motor (M132)
• PC control board (PCCB)

Procedure

When PC-116 or PC-216 is installed

  1. Check the connector between M112-PCCB CN5 for proper connection and correct as necessary.
  2. Check the connector of M112 for proper drive coupling and correct as necessary.
  3. M112 load check
    • Check code: 28
    • Multi code: 6, 9, 10
    • Control signal: PCCB CN5-13 (CW/CCW)
    • Location of electrical component: PC-116/PC-216 3 to 4-C
  4. Replace M112. (Part# A2XMM11000)
  5. Replace PCCB. (Part#AAV5H00101 / PC-216 Part# AAV5H00201)

When PC-416 is installed

  1. Check the connector between M132-PCCB CN5 for proper connection and correct as necessary.
  2. Check the connector of M132 for proper drive coupling and correct as necessary.
  3. M132 load check
    • Check code: 28
    • Multi code: 21, 24, 25
    • Control signal: PCCB CN5-13 (CW/CCW)
    • Location of electrical component: PC-416 4-J
  4. Replace M132. (Part# A2XMM11000)
  5. Replace PCCB. (Part# Part# AAV5H00300)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.6.3 (Link to the Field Service Manual)