C0108 (bizhub C360i/C300i/C250i)

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Trouble typeC0108: Tray 4 paper feed motor turning at abnormal timing (When PC-216 is installed)
RankB
Trouble detection condition•The control circuit detects motor failure to turn while the motor is turning.
• The control circuit detects motor turning while the motor remains stationary.
Trouble isolation–
Relevant electrical parts•Tray 4 paper feed motor (M121)
• PC control board (PCCB)

Procedure

  1. Check the connector between M121-PCCB CN9C for proper connection and correct as necessary.
  2. Check the connector of M121 for proper drive coupling and correct as necessary.
  3. M121 load check
    • Check code: 28
    • Multi code: 16, 19, 20
    • Control signal: PCCB CN9-5 (CW/CCW)
    • Location of electrical component: PC-216 6-K
  4. Replace M121. (Part# A2XMM11000)
  5. Replace PCCB. (Part#AAV5H00101 / PC-216 Part# AAV5H00201)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.6.4 (Link to the Field Service Manual)