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C0202 (bizhub C287/C227)

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Trouble typeC0202: Tray 1 feeder up/down abnormality
RankB
Trouble detection conditionThe tray 1 upper limit sensor (PS25) is not turned ON (blocked) even after the set period of time has elapsed after the paper lift-up operation for the drawer began.
Trouble isolationTray 1
Relevant electrical parts-Tray 1 lift-up motor (M12)
-Tray 1 upper limit sensor (PS25)
-MFP board (MFPB)

 Procedure

  1. Remove the tray and check to see if a piece of paper is not left inside the machine.
  2. Check the connector between M12-MFPB CN7E for proper connection and correct as necessary.
  3. Check the connector of M12 for proper drive coupling and correct as necessary.
  4. Check the connector between PS25-relay CN53-MFPB CN5E for proper connection and correct as necessary.
  5. PS25 I/O check, sensor check
    • Control signal: MFPB CN5E<A>-9 (ON)
    • Location of electrical component: 9-C
  6. M12 operation check
    • Control signal: MFPB CN7E<A>-11 to 12
    • Location of electrical component: 24-C
  7. Replace M12. (Part# 9J06M10300)
  8. MFPB F13E conduction check
  9. Replace MFPB. (Part# A797H02118)

NOTICE

K.3.7.6 (Link to the Field Service Manual)

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