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C0202 (bizhub C360i/C300i/C250i)

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Trouble typeC0202: Tray 1 feeder up/down abnormality
RankB
Trouble detection conditionThe tray 1 upper limit sensor (PS25) is not turned ON (blocked) even after the set period of time has elapsed after the paper lift-up operation for the drawer began.
Trouble isolationTray 1
Relevant electrical parts•Tray 1 lift-up motor (M12)
• Tray 1 upper limit sensor (PS25)
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Remove the tray and check to see if a piece of paper is not left inside the machine.
  2. Check the connector between M12-relay CN180-BASEB CN25E for proper connection and correct as necessary.
  3. Check the connector of M12 for proper drive coupling and correct as necessary.
  4. Check the connector between PS25-relay CN30-BASEB CN26E for proper connection and correct as necessary.
  5. Check CPUB for proper installation and correct as necessary.
  6. PS25 I/O check, sensor check
    • Control signal: BASEB CN26EA-15 (ON)
    • Location of electrical component: 11-K
  7. M12 load check
    • Check code: 23
    • Multi code: 4
    • Control signal: BASEB CN25E-1 (REM)
    • Location of electrical component: 17-K
  8. Replace M12. (Part# 9J06M10300)
  9. Replace CPUB. (Part# AA2JH02N06)
  10. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.6.6 (Link to the Field Service Manual)

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