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C0204 (bizhub C4000i/C3300i)

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Trouble typeC0204: Tray 2 feeder up/down abnormality (When PF-P20 or PF-P21 is installed)
RankB
Trouble detection conditionThe tray 2 upper limit sensor (PS2/2) is not turned ON (blocked) even after the set period of time has elapsed after the paper lift-up operation for the drawer began.
Trouble isolationTray 2
Relevant electrical parts• Tray 2 lift-up motor (M2/2)
• Tray 2 upper limit sensor (PS2/2)
• Tray 2 PC control board (PCCB/2)
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Remove the tray and check to see if a piece of paper is not left inside the machine.
  2. Check the connector between M2/2-PCCB/2 CN4 for proper connection and correct as necessary.
  3. Check the connector of M2/2 for proper drive coupling and correct as necessary.
  4. Check the connector between PS2/2-PCCB/2 CN3 for proper connection and correct as necessary.
  5. Check the connector between PCCB/2 CN1-relay CN24-BASEB CN21E for proper connection and correct as necessary.
  6. Check CPUB for proper installation and correct as necessary.
  7. PS2/2 I/O check, sensor check
    • Control signal: PCCB/2 CN3-9 (ON)
    • Location of electrical component: 18-X
  8. M2/2 load check
    • Check code: 23
    • Multi code: 5
    • Control signal: PCCB/2 CN4-8 to 9
    • Location of electrical component: 18-P
  9. Replace M2/2. ( AA2JM11100 )
  10. Replace PCCB/2. (PF-21) ( AAJUH00100 )
  11. Replace CPUB. ( C4000i)(AAJRH01005 ) (C3300i)(AAJTH01005)
  12. Replace BASEB. ( AAJRH02005 )

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) L.3.6.4.

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