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C0211 (bizhub 360i/300i)

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Trouble typeC0211: Manual feed up/down abnormality
RankB
Trouble detection condition-The bypass tray lift-up position sensor (PS26) is not turned OFF (unblock) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.

-The bypass lift-up position sensor (PS26) is not turned ON (blocked) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
Trouble isolationManual
Relevant electrical parts-Transport motor (M1)
-Bypass tray lift-up solenoid (SD1)
-Bypass tray lift-up position sensor (PS26)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the connector between M1-BASEB CN19E for proper connection and correct as necessary.
  2. Check the connector of M1 for proper drive coupling and correct as necessary.
  3. Check the connector between PS26-relay CN13-BASEB CN26E for proper connection and correct as necessary.
  4. Check the connector between SD1-relay CN21-relay CN13-BASEB CN26E for proper connection and correct as necessary.
  5. Check CPUB for proper installation and correct as necessary.
  6. PS26 I/O check, sensor check
    • Control signal: BASEB CN26EA-6 (ON)
    • Location of electrical component: 9-K
  7. SD1 load check
    • Check code: 23
    • Multi code: 3
    • Control signal: BASEB CN26EA-9 (ON)
    • Location of electrical component: 10-K
  8. M1 load check
    • Check code: 40
    • Multi code: 1, 4, 5
    • Control signal: BASEB CN19E-1 to 5
    • Location of electrical component: 1-C
  9. Replace M1. (Part# AA2JM11000)
  10. Replace CPUB. (Part# AC77H02P02)
  11. Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)

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