How Can We Help?

C0211 (bizhub 368e/308e)

Posted
ByAdministrator Administrator
You are here:

Contents

Trouble typeC0211: Manual feed up/down abnormality
RankB
Trouble detection condition• The bypass lift-up position sensor (PS26) is not turned OFF (unblock) even after the paper feed motor (M22) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
• The bypass lift-up position sensor (PS26) is not turned ON (blocked) even after the paper feed motor (M22) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
Trouble isolationManual
Relevant electrical parts• Paper feed motor (M22)
• Bypass pick-up solenoid (SD1)
• Bypass lift-up position sensor (PS26)
• MFP board (MFPB)

 Procedure

  1. Check the connector between M22-MFPB CN16E for proper connection and correct as necessary.
  2. Check the connector of M22 for proper drive coupling and correct as necessary.
  3. Check the connector between PS26-relay CN19-MFPB CN18E for proper connection and correct as necessary.
  4. Check the connector between SD1-relay CN21-relay CN19-MFPB CN18E for proper connection and correct as necessary.
  5. PS26 I/O check, sensor check
    • Control signal: MFPB CN18E-13 (ON)
    • Location of electrical component: 22-J
  6. SD1 load check
    • Check code: 23
    • Multi code: 3
    • Control signal: MFPB CN18E-10 (ON)
    • Location of electrical component: 22-J
  7. M22 load check
    • Check code: 28
    • Multi code: 25, 26, 27, 28
    • Control signal: MFPB CN16E-1 to 4
    • Location of electrical component: 13-C
  8. Replace M22. (Part# A61DM10000)
  9. MFPB ICP3E conduction check
  10. Replace MFPB. (Part# AA6VH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.7.13 (Link to the Field Service Manual)

Table of Contents