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C0211 (bizhub C759/C659)

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Trouble typeC0211: Manual feed up/down abnormality
RankB
Trouble detection condition-The bypass upper limit sensor (PS35) is not turned ON (blocked) even after the bypass lift-up motor (M28) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
-The bypass lower limit sensor (PS36) is not turned ON (blocked) even after the bypass lift-up motor (M28) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
Trouble isolationManual
Relevant electrical parts-Bypass lift-up motor (M28)
-Bypass upper limit sensor (PS35)
-Bypass lower limit sensor (PS36)
-Paper feed/transport drive board (PFTDB)

 Procedure

  1. Check the connector between M28-relay CN195B-PFTDB CN9 for proper connection and correct as necessary.
  2. Check the connector of M28 for proper drive coupling and correct as necessary.
  3. Check the connector between PS35-relay CN195B-PFTDB CN9 for proper connection and correct as necessary.
  4. Check the connector between PS36-relay CN180-relay CN195A-PFTDB CN3 for proper connection and correct as necessary.
  5. PS35 I/O check, sensor check
    • Control signal: PFTDB CN9-12 (ON)
    • Location of electrical component: 13-P
  6. PS36 operation check
    • Control signal: PFTDB CN3-13 (ON)
    • Location of electrical component: 11-P
  7. M28 load check
    • Check code: 23
    • Multi code: 1, 2
    • Control signal: PFTDB CN9-1 to 2
    • Location of electrical component: 12-P
  8. Replace M28. (Part# A0P0R75200)
  9. PFTDB F17 conduction check
  10. Replace PFTDB. (Part# A795H00200)

L.3.7.7 (Link to the Field Service Manual)

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