C0211 (bizhub C759/C659)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | C0211: Manual feed up/down abnormality |
Rank | B |
Trouble detection condition | -The bypass upper limit sensor (PS35) is not turned ON (blocked) even after the bypass lift-up motor (M28) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position. -The bypass lower limit sensor (PS36) is not turned ON (blocked) even after the bypass lift-up motor (M28) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position. |
Trouble isolation | Manual |
Relevant electrical parts | -Bypass lift-up motor (M28) -Bypass upper limit sensor (PS35) -Bypass lower limit sensor (PS36) -Paper feed/transport drive board (PFTDB) |
Procedure
- Check the connector between M28-relay CN195B-PFTDB CN9 for proper connection and correct as necessary.
- Check the connector of M28 for proper drive coupling and correct as necessary.
- Check the connector between PS35-relay CN195B-PFTDB CN9 for proper connection and correct as necessary.
- Check the connector between PS36-relay CN180-relay CN195A-PFTDB CN3 for proper connection and correct as necessary.
- PS35 I/O check, sensor check
- Control signal: PFTDB CN9-12 (ON)
- Location of electrical component: 13-P
- PS36 operation check
- Control signal: PFTDB CN3-13 (ON)
- Location of electrical component: 11-P
- M28 load check
- Check code: 23
- Multi code: 1, 2
- Control signal: PFTDB CN9-1 to 2
- Location of electrical component: 12-P
- Replace M28. (Part# A0P0R75200)
- PFTDB F17 conduction check
- Replace PFTDB. (Part# A795H00200)
L.3.7.7 (Link to the Field Service Manual)