C0351 (bizhub 950i/850i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | C0351: Paper cooling fan/in failure to turn |
| Rank | B |
| Trouble detection condition | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning. |
| Trouble isolation | – |
| Relevant electrical parts | – Paper cooling fan/in (FM12) – CPU board (CPUB) – Base board (BASEB) |
Procedure
- Check the connector between FM12-relay CN325-BASEB CN27E for proper connection and correct as necessary.
- Check the fan for possible overload and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- FM12 load check
- Check code: 42
- Multi code: 18, 19
- Control signal: BASEB CN27E<B>-6 (LOCK)
- Location of electrical component: 13-C
- Replace FM12.
- Replace CPUB.
- BASEB F6E conduction check.
- Replace BASEB.