C1003, C1013 (bizhub 950i/850i)
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Contents
Trouble type | – C1003: PK communication error (Finisher detection) (When FS-540+PK-526 or FS-540SD+PK-526 is installed) – C1013: PK communication error (PK detection) (When FS-540+PK-526 or FS-540SD+PK-526 is installed) |
Rank | C |
Trouble detection condition | When a communication error is detected between the FS control board (FSCB) and the punch control board (PKCB). |
Trouble isolation | – |
Relevant electrical parts | – Punch control board (PKCB) – FS control board (FSCB) |
Procedure
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Rewrite the firmware.
- Replace PKCB.
- Replace FSCB.