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C1004, C1014 (bizhub 950i/850i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
When FS-539 or FS-539SD is installed
Contents
| Trouble type | – C1004: Finisher communication error (Engine detection) (When FS-539 or FS-539SD is installed) – C1014: Finisher communication error (Finisher detection) (When FS-539 or FS-539SD is installed) |
| Rank | C |
| Trouble detection condition | When a communication error is detected between the base board (BASEB) and the FS control board (FSCB). |
| Trouble isolation | – |
| Relevant electrical parts | – FS control board (FSCB) – Base board (BASEB) |
Procedure
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Rewrite the firmware.
- Replace FSCB.
When FS-540 or FS-540SD is installed
Contents
| Trouble type | – C1004: Finisher communication error (Engine detection) (When FS-540 or FS-540SD is installed) – C1014: Finisher communication error (Finisher detection) (When FS-540 or FS-540SD is installed) |
| Rank | C |
| Trouble detection condition | When a communication error is detected between the base board (BASEB) and the FS control board (FSCB). |
| Trouble isolation | – |
| Relevant electrical parts | – FS control board (FSCB) – Base board (BASEB) |
Procedure
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Rewrite the firmware.
- Replace FSCB.