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C1007, C1017 (bizhub 950i/850i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | – C1007: PI communication error (Finisher detection) (When FS-540+PI-507 or FS-540SD+PI-507 is installed) – C1017: PI communication error (PI detection) (When FS-540+PI-507 or FS-540SD+PI-507 is installed) |
| Rank | C |
| Trouble detection condition | When a communication error is detected between the FS control board (FSCB) and the PI drive board (PIDB). |
| Trouble isolation | – |
| Relevant electrical parts | – PI drive board (PIDB) – FS control board (FSCB) |
Procedure
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Rewrite the firmware.
- Replace PIDB.
- Replace FSCB.