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C1014 (bizhub C360i/C300i/C250i
Contents
| Trouble type | C1014: Finisher communication error (Finisher detection) | ||
| Rank | C | ||
| Trouble detection condition | <When FS-533, FS-536, or FS-536SD is installed> When a communication error is detected between the base board (BASEB) and the FS control board (FSCB). <When JS-506 is installed> When a communication error is detected between the base board (BASEB) and the JS control board (JSCB). | ||
| Trouble isolation | – | ||
| Relevant electrical parts | <When FS-533, FS-536, or FS-536SD is installed> •FS control board (FSCB) • Base board (BASEB) <When JS-506 is installed> JS control board (JSCB) |
Procedure
When FS-533, FS-536, or FS-536SD is installed
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Rewrite the firmware.
- Replace FSCB. (FS-533 (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2)) / FS-536/FS-536SD (Part# A87GPP0V00))
- Replace BASEB. (Part# AA2JH02005)
When JS-506 is installed
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Rewrite the firmware.
- Replace JSCB. (Part# A2YVH10102)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.7.1 (Link to the Field Service Manual)