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C1102 (bizhub C360i/C300i/C250i)

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Trouble typeC1102: Main tray up/down motor drive malfunction
RankB
Trouble detection condition<When FS-533 is installed>
•While the exit tray is being lifted, the paper exit tray home sensor (PS107) is not turned OFF (unblocked) after the set period of time has elapsed after the tray lift up motor (M109) is turned ON.
• While the exit tray is being lowered, the paper exit tray home sensor (PS107) is not turned ON (blocked) after the set period of time has elapsed after the tray lift up motor (M109) is turned ON.

<When FS-536 or FS-536SD is installed>
•While the exit tray is being lifted, the main tray upper position sensor (PS26/PS27) is not turned ON (blocked) and the main tray upper position detect switch (SW2) is not turned ON, even after the main tray up/down motor (M11) turns by the set number of times.
• While the exit tray is being lowered, the main tray full detection sensor (PS29) is not turned ON (blocked) after the set period of time has elapsed after the main tray up/down motor (M11) is turned ON.
Trouble isolation–
Relevant electrical parts<When FS-533 is installed>
• Tray lift up motor (M109)
• Paper exit tray home sensor (PS107)
• FS control board (FSCB)

<When FS-536 or FS-536SD is installed>
• Main tray up/down motor (M11)
• Main tray upper position sensor/Rr (PS26)
• Main tray upper position sensor/Fr (PS27)
• Main tray full detection sensor (PS29)
• Main tray upper position detect switch (SW2)
• FS control board (FSCB)

Procedure

When FS-533 is installed

  1. Check the connector between M109-FSCB CN108 for proper connection and correct as necessary.
  2. Check the connector of M109 for proper drive coupling and correct as necessary.
  3. Check the connector between PS107-FSCB CN110 for proper connection and correct as necessary.
  4. PS107 I/O check, sensor check
    • Control signal: FSCB CN110
    • Location of electrical component: FS-533 7-D to E
  5. M109 operation check
    • Control signal: FSCB CN108
    • Location of electrical component: FS-533 10-E
  6. Replace M109. (Part# A2YUPPW300)
  7. FSCB CP109 conduction check
  8. Replace FSCB. (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))

When FS-536 or FS-536SD is installed

  1. Check the connector between M11-FSCB J9 for proper connection and correct as necessary.
  2. Check the connector of M11 for proper drive coupling and correct as necessary.
  3. Check the connector between PS26-relay CN1-FSCB J14 for proper connection and correct as necessary.
  4. Check the connector between PS27-relay CN1-FSCB J14 for proper connection and correct as necessary.
  5. Check the connector between PS29-relay CN2-FSCB J14 for proper connection and correct as necessary.
  6. Check the connector between SW2-FSCB J10 for proper connection and correct as necessary.
  7. PS26 I/O check, sensor check
    • Control signal: FSCB J14<A>-5 (ON)
    • Location of electrical component: FS-536/FS-536SD 2-C
  8. PS27 I/O check, sensor check
    • Control signal: FSCB J14<B>-6 (ON)
    • Location of electrical component: FS-536/FS-536SD 3-C
  9. PS29 I/O check, sensor check
    • Control signal: FSCB J14<A>-8 (ON)
    • Location of electrical component: FS-536/FS-536SD 4-C
  10. SW2 operation check
    • Control signal: FSCB J10-1 to 2
    • Location of electrical component: FS-536/FS-536SD 15-K
  11. M11 operation check
    • Control signal: FSCB J9<A>-9 to 10
    • Location of electrical component: FS-536/FS-536SD 12-C
  12. Replace M11. (Part# A87GPP0Y00)
  13. FSCB F2 conduction check
  14. Replace FSCB. (Part# A87GPP0V00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.7.3 (Link to the Field Service Manual)

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