C1103 (bizhub 364e/284e/224e)

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Contents

Trouble typeAlignment plate motor/Fr’s malfunction
Trouble codeC1103
RankB
Detection timing<When FS-533 is installed>
• The alignment plate home sensor/F (PS108) is not unblocked after the set period of time has elapsed after the plate drive starts from the home position.
• The alignment plate home sensor/F (PS108) is not blocked after the set period of time has elapsed after the alignment motor/F (M105) is turned ON to return the plate to the home position.
<When FS-534 is installed>
• The alignment plate/F home sensor (PS12) is not unblocked after the set period of time has elapsed after the plate drive starts from the home position.
• The alignment plate/F home sensor (PS12) is not blocked after the set period of time has elapsed after the alignment motor/front (M7) is turned ON to return the plate to the home position.
• The alignment plate/F does not reach the specified position within the set period of time.
Trouble isolation
Relevant electrical parts<When FS-533 is installed>
• Alignment motor/F (M105)
• Alignment plate home sensor/F (PS108)
• FS control board (FSCB)
<When FS-534 is installed> • Alignment motor/Front (M7)
• Alignment plate/F home sensor (PS12)
• FS control board (FSCB)

 (2)ProcedureWhen FS-533 is installed

StepActionControl signalLocation of electrical components
1Check the connector between M105-FSCB CN102 for proper connection and correct as necessary.
2Check the connector of M105 for proper drive coupling and correct as necessary.
3Check the connector between PS108-FSCB CN102 for proper connection and correct as necessary.
4PS108 I/O check, sensor checkFSCB CN102FS-533 7-J
5M105 operation checkFSCB CN102FS-533 7-J
6Replace M105 (Part# A2YUPPW600 )
7FSCB CP105 conduction check
8Replace FSCB (Part# A2YUPPH901 for Model No. A2YU-WY1 or Part # A2YUPPXN00 for Model No. A2YU-WY2)

When FS-534 is installed

StepActionControl signalLocation of electrical components
1Check the connector between M7-FSCB J4 for proper connection and correct as necessary.
2Check the connector of M7 for proper drive coupling, and correct as necessary.
3Check the connector between PS12-FSCB J4 for proper connection and correct as necessary.
4PS12 I/O check, sensor checkFSCB J4<B>-4 (ON)FS-534 13-C
5M7 operation checkFSCB J4<A>-5 to 8FS-534 11-C to D
6Replace M7 (Part# A3EPPP5500 )
7Replace FSCB (Part# A3EPPPBE01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) K.3.6.4