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C1109 (bizhub 364e/284e/224e)
Contents
| Trouble type | Stapler motor’s drive malfunction | |
| Trouble code | C1109 | |
| Rank | B | |
| Detection timing | <When FS-533 is installed> The stapler home sensor (PS110) is not blocked even after the set period of time has elapsed after the stapler motor turned ON. | |
| <When FS-534 is installed> • The stapler home position sensor (Rear) (PS23) is not blocked or unblocked even after the set period of time has elapsed after the stapler motor (M14) turned ON. • The stapler position sensor (Center) (PS24) is blocked, when the stapler motor (M14) is running. | ||
| Trouble isolation | Staple | |
| Relevant electrical parts | <When FS-533 is installed> • Stapler home sensor (PS110) • Stapler unit • Stapler relay board (STREYB) • FS control board (FSCB) | |
| <When FS-534 is installed> • Stapler home position sensor (Rear) (PS23) • Stapler unit • Stapler position sensor (Center) (PS24) • FS control board (FSCB) |
(2)ProcedureWhen FS-533 is installed
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between the stapler unit-STREYB CN122 and CN123 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector of the stapler unit for proper drive coupling and correct as necessary. | – | – |
| 3 | Check the connector between PS110-FSCB CN110 for proper connection and correct as necessary. | – | – |
| 4 | PS110 I/O check, sensor check | FSCB CN110 | FS-533 8-D to E |
| 5 | Replace the stapler unit (Part# A2YUPPK401 ) | – | – |
| 6 | Replace STREYB (Part# A2YUPPG700 ) | – | – |
| 7 | Replace FSCB FS-533 (Part# A2YUPPH901 for Model No. A2YU-WY1 or Part # A2YUPPXN00 for Model No. A2YU-WY2) | – | – |
- Link to the wiring diagram (N.2.6 FS-533)
- Link to the layout drawings for related parts by each trouble code (S.19.1 FS-533)
When FS-534 is installed
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between the stapler unit-relay CN4-FSCB J11 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector of the stapler unit for proper drive coupling, and correct as necessary. | – | – |
| 3 | Check the connector between PS23-relay CN3-FSCB J11 for proper connection and correct as necessary. | – | – |
| 4 | Check the connector between PS24-relay CN3-FSCB J11 for proper connection and correct as necessary. | – | – |
| 5 | PS23 I/O check, sensor check | FSCB J11<B>-3 (ON) | FS-534 4-C |
| 6 | PS24 I/O check, sensor check | FSCB J11<B>-6 (ON) | FS-534 4 to 5-C |
| 7 | Replace the stapler unit (Part# A3EP560100 ) | – | – |
| 8 | Replace FSCB (Part# A3EPPPBE01) | – | – |
- Link to the wiring diagram (N.2.7 FS-534)
- Link to the layout drawings for related parts by each trouble code (S.19.2 FS-534)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
(Link to the Field Service Manual) K.3.6.7