C1109 (bizhub C360i/C300i/C250i)

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Trouble typeC1109: Stapler motor drive malfunction
RankB
Trouble detection condition<When FS-533 is installed>
The stapler home sensor (PS110) is not turned ON (blocked) even after the set period of time has elapsed after the stapler motor turned ON.

<When FS-536 or FS-536SD is installed>
•The stapler home position sensor/Rr (PS23) is not turned OFF (unblocked) or ON (blocked) even after the set period of time has elapsed after the stapler motor turned ON.
• The stapler position sensor/Ctr (PS24) is turned ON (blocked), when the stapler motor is running.
Trouble isolationStaple
Relevant electrical parts<When FS-533 is installed>
•Stapler home sensor (PS110)
• Stapler unit
• Stapler relay board (STRYB)
• FS control board (FSCB)

<When FS-536 or FS-536SD is installed>
• Stapler unit
• Stapler home position sensor/Rr (PS23)
• Stapler position sensor/Ctr (PS24)
• FS control board (FSCB)

Procedure

When FS-533 is installed

  1. Check the connector between the stapler unit-STRYB CN122, CN123 for proper connection and correct as necessary.
  2. Check the connector of the stapler unit for proper drive coupling and correct as necessary.
  3. Check the connector between PS110-FSCB CN110 for proper connection and correct as necessary.
  4. PS110 I/O check, sensor check
    • Control signal: FSCB CN110
    • Location of electrical component: FS-533 8-D to E
  5. Replace the stapler unit. (Part# A2YUPPK401)
  6. Replace STRYB. (Part# A2YUPPG700)
  7. Replace FSCB. (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))

When FS-536 or FS-536SD is installed

  1. Check the connector between the stapler unit-relay CN4-FSCB J11 for proper connection and correct as necessary.
  2. Check the connector of the stapler unit for proper drive coupling and correct as necessary.
  3. Check the connector between PS23-relay CN3-FSCB J11 for proper connection and correct as necessary.
  4. Check the connector between PS24-relay CN3-FSCB J11 for proper connection and correct as necessary.
  5. PS23 I/O check, sensor check
    • Control signal: FSCB J11<B>-3 (ON)
    • Location of electrical component: FS-536/FS-536SD 4-C
  6. PS24 I/O check, sensor check
    • Control signal: FSCB J11<B>-6 (ON)
    • Location of electrical component: FS-536/FS-536SD 5-C
  7. Replace the stapler unit. (Part# A3EP560100)
  8. Replace FSCB. (Part# A87GPP0V00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.7.7 (Link to the Field Service Manual)