C1144 (bizhub C360i/C300i/C250i)

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Trouble typeC1144: Pre-eject drive motor drive malfunction
RankB
Trouble detection condition<When FS-536 or FS-536SD is installed>
• The pre-eject home sensor (PS21) is not turned OFF (unblocked) or ON (blocked) even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON.
• The pre-eject away sensor (PS22) is not turned ON (blocked) or OFF (unblocked) even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON.
Trouble isolation–
Relevant electrical parts<When FS-536 or FS-536SD is installed>
• Pre-eject drive motor (M9)
• Pre-eject home sensor (PS21)
• Pre-eject away sensor (PS22)
• FS control board (FSCB)

Procedure

  1. Check the connector between M9-relay CN7<A>-FSCB J13 for proper connection and correct as necessary.
  2. Check the connector of M9 for proper drive coupling and correct as necessary.
  3. Check the connector between PS21-relay CN8-relay CN7<B>-FSCB J12 for proper connection and correct as necessary.
  4. Check the connector between PS22-relay CN8-relay CN7<B>-FSCB J12 for proper connection and correct as necessary.
  5. PS21 I/O check, sensor check
    • Control signal: FSCB J12-6 (ON)
    • Location of electrical component: FS-536/FS-536SD 7-C
  6. PS22 I/O check, sensor check
    • Control signal: FSCB J12-9 (ON)
    • Location of electrical component: FS-536/FS-536SD 7-C
  7. M9 operation check
    • Control signal: FSCB J13-3 to 4
    • Location of electrical component: FS-536/FS-536SD 9-C
  8. Replace M9. (FS-536 Part # A87GPP1500 / FS-536SD Part# A3ERPP4S01)
  9. Replace FSCB. (Part# A3EP560100)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.7.15 (Link to the Field Service Manual)