C1195 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Paper discharge control motor’s malfunction | |
| Trouble code | C1195 | |
| Rank | B | |
| Detection timing | <When FS-534+SD-511 is installed> The curl cover detection sensor (PS2) is not blocked or unblocked even after the set period of time has elapsed after the paper discharge control motor (M2) is turned ON. | |
| Trouble isolation | Staple | |
| Relevant electrical parts | • Paper discharge control motor (M2) • Curl cover detection sensor (PS2) • SD drive board (SDDB) • FS control board (FSCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M2-relay CN3-relay CN2-SDDB J5 for proper connection, and correct as necessary. | – | – |
| 2 | Check the connector of M2 for proper drive coupling, and correct as necessary. | – | – |
| 3 | Check the connector between PS2-relay CN3-relay CN2-SDDB J5 for proper connection, and correct as necessary. | – | – |
| 4 | PS2 I/O check, sensor check | SDDB J5-3 (ON) | SD-511 3-B |
| 5 | M2 operation check | SDDB J5-4 to 7 | SD-511 3-B |
| 6 | Replace M2 (Part# A3EPPP5302) | – | – |
| 7 | Replace SDDB (Part# A3ERPP6J03) | – | – |
| 8 | Replace FSCB (Part# A3EPPPBE01) | – | – |
- Link to the wiring diagram (N.2.8 SD-511)
- Link to the layout drawings for related parts by each trouble code (S.32. C1195)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.6.20 (Link to the Field Service Manual)