How Can We Help?
C1196 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Center fold roller motor’s malfunction | |
| Trouble code | C1196 | |
| Rank | B | |
| Detection timing | <When FS-534+SD-511 is installed> The guide home sensor (PS7) is not blocked or unblocked even after the set period of time has elapsed after the center fold roller motor (M8) is turned ON. | |
| Trouble isolation | Half-Fold/Tri-Fold Center Stapling | |
| Relevant electrical parts | • Center fold roller motor (M8) • Guide home sensor (PS7) • SD drive board (SDDB) • FS control board (FSCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M8-SDDB J8 for proper connection, and correct as necessary. | – | – |
| 2 | Check the connector of M8 for proper drive coupling, and correct as necessary. | – | – |
| 3 | Check the connector between PS7-SDDB J9 for proper connection, and correct as necessary. | – | – |
| 4 | PS7 I/O check, sensor check | SDDB J9-6 (ON) | SD-511 4-G |
| 5 | M8 operation check | SDDB J8-11 to 14 | SD-511 2 to 3-F to G |
| 6 | Replace M8 Part# A3EPPP5500) | – | – |
| 7 | Replace SDDB (Part# A3ERPP6J03) | – | – |
| 8 | Replace FSCB (Part# A3EPPPBE01) | – | – |
- Link to the wiring diagram (N.2.8 SD-511)
- Link to the layout drawings for related parts by each trouble code (S.33. C1196)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.6.21 (Link to the Field Service Manual)