C11A1 (bizhub C650i/C550i/C450i)

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Trouble typeC11A1: Exit roller pressure/ retraction drive malfunction (When FS-533 is installed)
RankB
Trouble detection conditionThe pick up roller position sensor (PS105) is not turned ON (blocked) or OFF (unblocked) even after the set period of time has elapsed after the exit roller lift up motor (M104) is energized.
Trouble isolation–
Relevant electrical parts-Exit roller lift up motor (M104)
-Pick up roller position sensor (PS105)
-FS control board (FSCB)

Procedure

  1. Check the connector between M104-FSCB CN109 for proper connection and correct as necessary.
  2. Check the connector of M104 for proper drive coupling and correct as necessary.
  3. Check the connector between PS105-FSCB CN110 for proper connection and correct as necessary.
  4. PS105 I/O check, sensor check
    • Control signal: FSCB CN110
    • Location of electrical component: FS-533 7-D to E
  5. M104 operation check
    • Control signal: FSCB CN109
    • Location of electrical component: FS-533 9-D to E
  6. Replace M104. (Part# A2YUPPW400)
  7. FSCB CP104 conduction check
  8. Replace FSCB. (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))

L.3.8.36 (Link to the Field Service Manual)