C11E1 (bizhub C287/C227)

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Contents

Trouble type	C11E1: Paper exit switching drive malfunction (When FS-534 or FS-534SD is installed)
Rank	B
Trouble detection condition	The exchange folded knife home position sensor (PS30) is not turned ON (blocked) or OFF (unblocked) even after the set period of time has elapsed after the FNS entry transport motor (M2) is turned ON.
Trouble isolation	–
Relevant electrical parts	-FNS entry transport motor (M2) -Exchange folded knife home position sensor (PS30) -FS control board (FSCB)

 Procedure

1. Check the connector between M2-FSCB J9 for proper connection and correct as necessary.
2. Check the connector of M2 for proper drive coupling and correct as necessary.
3. Check the connector between PS30-FSCB J4 for proper connection and correct as necessary.
4. PS30 I/O check, sensor check
   • Control signal: FSCB J4<A>-15 (ON)
   • Location of electrical component: FS-534 12-C
5. M2 operation check
   • Control signal: FSCB J9<A>-1 to 4
   • Location of electrical component: FS-534 10 to 11-B to C
6. Replace M2. (Part# A3EPPP5302)
7. Replace FSCB. (Part# A3EPPPBE01)

NOTICE

• Link to the wiring diagram (FS-534)

K.3.8.25 (Link to the Field Service Manual)