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C11E1 (bizhub C754e/C654e)

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Trouble typePaper exit switching drive malfunction
Trouble codeC11E1
RankB
Detection timing<When FS-534 is installed>
The exchange folded paper output sensor (PS30) is not blocked or unblocked even after the set period of time has elapsed after the FNS entry transport motor (M2) is turned ON.
Trouble isolation
Relevant electrical parts• FNS entry transport motor (M2)
• Exchange folded paper output sensor (PS30)
• FS control board (FSCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M2-FSCB J9 for proper connection, and correct as necessary.
2Check the connector of M2 for proper drive coupling, and correct as necessary.
3Check the connector between PS30-FSCB J4 for proper connection, and correct as necessary.
4PS30 I/O check, sensor checkFSCB J4<A>-15 (ON)FS-534 12-C
5M2 operation checkFSCB J9<A>-1 to 4FS-534 10 to 11-B to C
6Replace M2 (Part# A3EPPP5302)
7Replace FSCB (Part# A3EPPPBE01)

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