C2101 (bizhub C754e/C654e)
Contents
| Trouble type | Charge cleaning motor/K’s malfunction |
| Trouble code | C2101 |
| Rank | B |
| Detection timing | During backward and return movement of the cleaner material, the charging cleaner home sensor is not blocked after a predetermined period of time has elapsed. |
| Trouble isolation | – |
| Relevant electrical parts | • Drum unit /KCharging cleaner home sensor (PS43) • Charging cleaner return sensor (PS44) • Charge cleaning motor/K (M15) • PH relay board (PHRYB) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the drum unit/K for proper connection and correct as necessary. | – | – |
| 2 | Check the connector between M15-PHRYB CN12 for proper connection, and correct as necessary. | – | – |
| 3 | Check the M15 connector for proper connection and correct as necessary. | – | – |
| 4 | Check the connector between PS43-PHRYB CN11 for proper connection, and correct as necessary. | – | – |
| 5 | Check the connector between PS44-PHRYB CN11 for proper connection, and correct as necessary. | – | – |
| 6 | PS43 I/O check, sensor check | PHRYB CN11-14 (ON) | 8-B |
| 7 | PS44 I/O check, sensor check | PHRYB CN11-11 (ON) | 8-B |
| 8 | M15 operation check | PHRYB CN12-1 to 2 | 9-B |
| 9 | Replace drum unit /K (Part# A2X20RD) | – | – |
| 10 | Replace M15 (Part# A0P0R75200) | – | – |
| 11 | PHRYB ICP6 conduction check | – | – |
| 12 | Replace PHRYB (Part# A2X0H00300) | – | – |
| 13 | Replace PRCB (Part# A2X0H00S06) | – | – |
- Link to the wiring diagram (N.1. bizhub C754e/C654e)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.7.1 (Link to the Field Service Manual)