C2101 (bizhub 754e/654e)

Contents

Trouble type	Charge cleaning motor/K malfunction
Trouble code	C2101
Rank	B
Detection timing	During backward and return movement of the cleaner material, the charging cleaner home sensor is not blocked after a predetermined period of time has elapsed.
Trouble isolation	–
Relevant electrical parts	• Drum unit • Charging cleaner home sensor (PS43) • Charging cleaner return sensor (PS44) • Charge cleaning motor/K (M15) • PH relay board (PHRYB) • Printer control board (PRCB)

  (2)Procedure

Step	Action	Control signal	Location of electrical components
1	Check the drum unit for proper connection and correct as necessary.	–	–
2	Check the connector between M15-PHRYB CN12 for proper connection, and correct as necessary.	–	–
3	Check the M15 connector for proper connection and correct as necessary.	–	–
4	Check the connector between PS43-PHRYB CN2 for proper connection, and correct as necessary.	–	–
5	Check the connector between PS44-PHRYB CN2 for proper connection, and correct as necessary.	–	–
6	PS43 I/O check, sensor check	PHRYB CN2-5 (ON)	10-B
7	PS44 I/O check, sensor check	PHRYB CN2-8 (ON)	11-B
8	M15 operation check	PHRYB CN12-1 to 2	9-B
9	Replace drum unit Drum Unit (Part# A2X20RD)	–	–
10	Replace M15 (Part# A0P0R75200 )	–	–
11	PHRYB ICP1 conduction check	–	–
12	Replace PHRYBPHRYB (Part# A55VH00300)	–	–
13	Replace PRCBPRCB (Part# A55VH00105)	–	–

• Link to the wiring diagram (N.1. bizhub 754e/654e)
• Link to the layout drawings for related parts by each trouble code (S.50. C2101)

Document Information ID D0001104757 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.1 (Link to the Field Service Manual)