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C2101 (bizhub C754/C654)
Contents
| Trouble type | Charge cleaning motor/K malfunction |
| Trouble code | C2101 |
| Rank | B |
| Detection timing | During backward movement of the cleaner, the charging cleaner home sensor is not blocked after a predetermined period of time has elapsed. |
| Trouble isolation | – |
| Relevant electrical parts | -Drum unit /KCharging cleaner home sensor (PS43) -Charging cleaner return sensor (PS44) -Charge cleaning motor/K (M15) -PH relay board (PHRYB) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the drum unit/K for proper connection and correct as necessary. | – | – |
| 2 | Check the connector between M15-PHRYB CN12 for proper connection, and correct as necessary. | – | – |
| 3 | Check the M15 connector for proper connection and correct as necessary. | – | – |
| 4 | Check the connector between PS43-PHRYB CN11 for proper connection, and correct as necessary. | – | – |
| 5 | Check the connector between PS44-PHRYB CN11 for proper connection, and correct as necessary. | – | – |
| 6 | PS43 I/O check, sensor check | PHRYB CN11-14 (ON) | 8-B |
| 7 | PS44 I/O check, sensor check | PHRYB CN11-11 (ON) | 8-B |
| 8 | M15 operation check | PHRYB CN12-1 to 2 | 9-B |
| 9 | Replace drum unit /K (Part# A2X20RD) | – | – |
| 10 | Replace M15 (Part# A0P0R75200) | – | – |
| 11 | PHRYB ICP6 conduction check | – | – |
| 12 | Replace PHRYB (Part# A2X0H00300) | – | – |
| 13 | Replace PRCB (Part# A2X0H00102) | – | – |
- Link to the wiring diagram (N.1. bizhub C754/C654)
- Link to the layout drawings for related parts by each trouble code (S.50. C2101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.7.1 (Link to the Field Service Manual)