How Can We Help?
C2163 (bizhub 754e/654e)
Contents
| Trouble type | PC charge malfunction |
| Trouble code | C2163 |
| Rank | B |
| Detection timing | When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time. |
| Trouble isolation | – |
| Relevant electrical parts | • Drum unit • High voltage unit/1 (HV1) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the drum unit for proper connection and correct as necessary. | – | – |
| 2 | Check the HV1 connector for proper connection and correct as necessary. | – | – |
| 3 | Check the PRCB connector for proper connection and correct as necessary. | – | – |
| 4 | Replace the drum unitDrum Unit (Part# A2X20RD) | – | – |
| 5 | Replace HV1HV1 (Part# A2WUM40700) | – | – |
| 6 | Replace PRCBPRCB (Part# A55VH00105) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.53. C2163)
Document Information ID D0001104760 Revise ID R000003
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.7.4 (Link to the Field Service Manual)