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C2204 (bizhub C754/C654)

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Trouble typeWaste toner transport motorĂ¢??s failure to turn
Trouble codeC2204
RankB
Detection timingThe waste toner lock sensor (PS23) continues to be blocked or unblocked for a predetermined period of time when the motor is turning.
Trouble isolation
Relevant electrical parts-Waste toner lock sensor (PS23)
-Waste toner transport motor (M20)
-PH relay board (PHRYB)
-Printer control board (PRCB)

(2)Procedure

StepActionControl signalLocation of electrical components
1Clean the PS23 if it has toner or paper dust, etc.
2Change the waste toner box.
3Check the connector between M20-PHRYB CN12 for proper connection and correct as necessary.
4Check the connector of M20 for proper drive coupling and correct as necessary.
5Check the connector between PS23-PRCB CN17 for proper connection and correct as necessary.
6PS23 I/O check, sensor checkPRCB CN17-18 (ON)18-C
7M20 operation checkPHRYB CN12-6 to 99-B
8Replace M20 (Part# A00JM12100)
9PHRYB ICP6 conduction check
10Replace PHRYB (Part# A2X0H00300)
11PRCB ICP15 conduction check
12Replace PRCB (Part# A2X0H00102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.5 (Link to the Field Service Manual)

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