C2254 (bizhub C554e/C454e)

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(1)Contents

Trouble typePC motors turning at abnormal timing
Trouble codeC2254
RankB
Detection timingThe motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary.
Trouble isolation
Relevant electrical parts• PC motor (M2)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M2-PRCB CN31 for proper connection and correct as necessary.
2Check the M2 connector for proper drive coupling and correct as necessary.
3M2 operation checkPRCB CN31-9 (REM)PRCB CN31-12 (LOCK)bizhub C554e 19-Jbizhub C454e 17-J
4Replace M2 (Part# A61DM10300)
5Replace PRCB (C554e Part# A5AYH00101 / C454e Part# A5C0H00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.2 (Link to the Field Service Manual)