C2255 (bizhub C554e/C454e)
(1)Contents
| Trouble type | Developing motors failure to turn |
| Trouble code | C2255 |
| Rank | B |
| Detection timing | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Trouble isolation | – |
| Relevant electrical parts | • Developing motor (M21) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M21-PRCB CN32 for proper connection and correct as necessary. | – | – |
| 2 | Check the M21 connector for proper drive coupling and correct as necessary. | – | – |
| 3 | M21 operation check | PRCB CN32-2 (REM)PRCB CN32-5 (LOCK) | bizhub C554e 19-Jbizhub C454e 17-J |
| 4 | Replace M21 (Part# A161M10001) | – | – |
| 5 | Replace PRCB (C554e Part# A5AYH00101 / C454e Part# A5C0H00101) | – | – |
- Link to the wiring diagram (N.1. bizhub C554e/C454e)
- Link to the layout drawings for related parts by each trouble code (S.59. C2255, C2256)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.7.3 (Link to the Field Service Manual)