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C2256 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Developing motor’s turning at abnormal timing |
| Trouble code | C2256 |
| Rank | B |
| Detection timing | The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary. |
| Trouble isolation | – |
| Relevant electrical parts | • Developing motor (M21) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M21-PRCB CN32 for proper connection and correct as necessary. | – | – |
| 2 | Check the M21 connector for proper drive coupling and correct as necessary. | – | – |
| 3 | M21 operation check | PRCB CN32-2 (REM)PRCB CN32-5 (LOCK) | bizhub C364e 21-I to Jbizhub C284e 23-I to Jbizhub C224e 25-I to J |
| 4 | Replace M21 (Part# A61DM10300) | – | – |
| 5 | Replace PRCB (Part# A5C1H00102) | – | – |
- Link to the wiring diagram (N.1. bizhub C364e/C284e/C224e)
- Link to the layout drawings for related parts by each trouble code (S.41. C2255, C2256)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.7.3 (Link to the Field Service Manual)