C2355 (bizhub C364e/C284e/C224e)

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Contents

Trouble typeTransfer belt cleaner cooling fan’s failure to turn
Trouble codeC2355
RankB
Detection timingThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts• Transfer belt cleaner cooling fan (FM2)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between FM2-relay CN115-PRCB CN13 for proper connection and correct as necessary.
2Check the fan for possible overload and correct as necessary.
3FM2 operation checkPRCB CN13-8 (REM)PRCB CN13-10 (LOCK)24-C
4Replace FM2 (Part# 4139M10000)
5PRCB ICP3 conduction check
6Replace PRCB (Part# A5C1H00102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.4 (Link to the Field Service Manual)