C2562 (bizhub C4000i/C3300i)

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Trouble typeC2562: Magenta TCR sensor failure
RankB
Trouble detection condition• Alarm signals for each TCR sensor is detected more than the predetermined number of times. 
• This detection is used for detecting disconnection of TCR sensor connector.
Trouble isolation–
Relevant electrical parts• Imaging unit/C,M,Y,K 
• CPU board (CPUB) 
• Base board (BASEB)

Procedure

  1. Reinstall the imaging unit.
  2. Check the connector between the imaging unit/M-relay CN8-BASEB CN14E for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace the corresponding imaging unit. (C Part# AAJV0HE, M Part# AAJV0CE, Y Part# AAJV06E , K Part# AAJV01E)
  5. Replace CPUB. (C4000i Part# Part# AAJRH01005 / C3300i Part# AAJTH01005)
  6. Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.7.8 (Link to the Field Service Manual)