C2564 (bizhub 360i/300i)

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Trouble typeC2564: Black TCR sensor failure
RankB
Trouble detection conditionAlarm signals for TCR sensor is detected more than the predetermined number of times.This detection is used for detecting disconnection of TCR sensor connector.
Trouble isolation–
Relevant electrical parts-Developing unit/K
-Expansion control board (EXCB)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Reinstall the developing unit.
  2. Check the connector between the developing unit/K-relay CN252-relay CN25-EXCB CN4EX for proper connection and correct as necessary.
  3. Check the connector between EXCB CN1EX-BASEB CN11E for proper connection and correct as necessary.
  4. Check the connector between EXCB CN2EX-BASEB CN12E for proper connection and correct as necessary.
  5. Check CPUB for proper installation and correct as necessary.
  6. Replace the developing unit. (Part# ACV803D)
  7. Replace EXCB. (Part# AC77H00501)
  8. Replace CPUB. (Part# AC77H02P02)
  9. Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)