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C2650 (bizhub 287/227)
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Contents
| Trouble type | C2650: Main backup media access error |
| Rank | C |
| Trouble detection condition | -The re-written data, which has been read out, checked and founded as error, is read out again and found as error. -The error was found when reading out the counter value. -The main body detects that the backup board (ERB) is not mounted. |
| Trouble isolation | – |
| Relevant electrical parts | -Backup board (ERB) -MFP board (MFPB) |
Procedure
- Check the connector from ERB CN1-MFPB CN20E for proper connection and correct as necessary.
- Replace ERB. (Part# A7AHH00C00)
- Replace MFPB. (Part# A7AHH0201D)
- If the above actions do not solve the problem, contact KM.
K.3.9.8 (Link to the Field Service Manual)