C265A (bizhub 958/808)

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Trouble typeC265A: Main backup media wrongly installation
RankC
Trouble detection conditionThe ERB/1 and ERB/2 are mounted in a reverse direction.
Trouble isolation–
Relevant electrical parts• Back up board/1 (ERB/1)
• Back up board/2 (ERB/2)

 Procedure

  1. Check to see if the ERB/1 and ERB/2 are mounted in a reverse direction.
  2. Check the type of the installed ERB and replace it if it is a wrong one.
  3. Replace ERB. (ERB/1 Part# A796H00C00 / ERB/2 Part# A7AHH00C00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.18 (Link to the Field Service Manual)