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C2A14 (bizhub 958/808)
Contents
| Trouble type | C2A14: Drum unit new release failure |
| Rank | B |
| Trouble detection condition | The status with the new unit is not cleared after the new drum unit is set. |
| Trouble isolation | – |
| Relevant electrical parts | • Drum unit • MFP board (MFPB) |
Procedure
- Clean the connection between the drum unit and the developing unit if dirty.
- Reinstall the drum unit.
- Check the harness for proper connection and correct as necessary.
- Replace the drum unit. (Part# A8H40RD)
- Replace MFPB. (Part# A796H02003)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.8.19 (Link to the Field Service Manual)