C2A14 (bizhub C554/C454)
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Contents
Trouble type | Drum unit/K new release failure |
Trouble code | C2A14: Drum unit/K new release failure |
Rank | B |
Detection timing | The status with the new unit is not cleared after the new drum unit is set. |
Trouble isolation | – |
Relevant electrical parts | -Drum unit/C,M,Y,K -Front side board (FRB) -Printer control board (PRCB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Clean the connection between the drum unit and the machine if dirty | – | – |
2 | Reinstall drum unit | – | – |
3 | Check the connector between drum unit-FRB CN12 for proper connection and correct as necessary. | – | – |
4 | Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary. | – | – |
5 | Replace the drum unit (Part# A2XN0RD) | – | – |
6 | Replace FRB (Part# A161H00501) | – | – |
7 | Replace PRCB (C554 Part# A2XKH00104 / C454 A4FJH00104) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.55. C1402)
- Link to the layout drawings for related parts by each trouble code (S.74. C2A11, C2A12, C2A13, C2A14)
K3.7.12 (Link to the Field Service Manual)