C2A14 (bizhub C754e/C654e)
Contents
| Trouble type | Drum unit/K new release failure |
| Trouble code | C2A14 |
| Rank | B |
| Detection timing | The status with the new unit is not cleared after the new drum unit/K is set. |
| Trouble isolation | – |
| Relevant electrical parts | • Drum unit/K • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Clean the connection between the drum unit/K and the developing unit/K if dirty. | – | – |
| 2 | Reinstall the drum unit | – | – |
| 3 | Check the harness for proper connection and correct as necessary. | – | – |
| 4 | Replace the drum unit (Part# A2X20RD) | – | – |
| 5 | Replace PRCB (Part# A2X0H00S06) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.62. C2414, C2552, C2554, C2556, C2558, C2559, C255A, C255B, C255C, C2651, C2652, C2653, C2A14, C2A21, C2A22, C2A23, A2A24, C4802, C5601, CC153, CEEE3)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.7.23 (Link to the Field Service Manual)