C3101 (bizhub C554/C454)
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Contents
| Trouble type | Fusing roller separation failure |
| Trouble code | C3101 |
| Rank | B |
| Detection timing | -With the fusing roller being retracted, the fusing pressure home sensor (PS38) is not unblocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating. -With the fusing roller being pressed, the fusing pressure home sensor (PS38) is not blocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating. |
| Trouble isolation | – |
| Relevant electrical parts | -Fusing pressure motor (M11) -Fusing pressure home sensor (PS38) -Printer control board (PRCB) -Fusing unit |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M11-relay CN112-PRCB CN13 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector between fusing unit-relay CN95, CN96-PRCB CN4 for proper connection and correct as necessary. (bizhub C554) | – | – |
| Check the connector between fusing unit-relay CN98, CN99, CN104-PRCB CN5 for proper connection and correct as necessary. (bizhub C454) | – | – | |
| 3 | PS38 I/O check, sensor check | PRCB CN4-9 (ON) (bizhub C554)PRCB CN5-12 (ON) (bizhub C454) | – |
| 4 | M11 operation check | PRCB CN13-1 to 4 | bizhub C554 26-Cbizhub C454 24-C |
| 5 | Replace M11 (Part# A161M10300) | – | – |
| 6 | Replace the fusing unit (bizhub C554 Part# A4FJR70344 / bizhub C454 Part# A2XKR71044) | – | – |
| 7 | PRCB IC26 conduction check | – | – |
| 8 | Replace PRCB (C554 Part# A2XKH00104 / C454 A4FJH00104) | – | – |
- Link to the wiring diagram (N.1. bizhub C554/C454)
- Link to the layout drawings for related parts by each trouble code (S.76. C3101)
K3.8.1 (Link to the Field Service Manual)