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C3101 (bizhub C754/C654)

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Contents

Trouble typeFusing pressure roller separation failure
Trouble codeC3101
RankB
Detection timing-The fusing pressure home sensor (PS55) is not turned OFF (retracted state) even after the set period of time after the fusing pressure roller retraction operation is started.
-The fusing pressure home sensor (PS55) is not OFF (retracted state) when the fusing pressure roller retraction operation is completed.
-The fusing pressure home sensor (PS55) is not turned ON (pressed state) after the set period of time after the fusing pressure roller pressure operation is started.
-The fusing pressure home sensor (PS55) is not ON (pressed state) when the fusing pressure roller pressure operation is completed.
Trouble isolation
Relevant electrical parts-Fusing pressure home sensor (PS55)
-Fusing pressure motor (M29)
-Printer control board (PRCB)
-Fusing unit

(2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M29-PRCB CN29 for proper connection and correct as necessary.
2Check the connector of M29 for proper drive coupling and correct as necessary.

3Check the connector between PS55-PRCB CN17 for proper connection and correct as necessary.

4PS55 I/O check, sensor check
5M29 operation checkPRCB CN29-1 to 48-H
6Replace M29 (Part# A161M10300)
7Replace the fusing unit (Part# A2X0R71011)
8PFTDB ICP15 or ICP25 conduction check

9Replace PRCB (Part# A2X0H00102)

K.3.8.1 (Link to the Field Service Manual)

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